FAQs

All rental items all priced individually using our pricing list, with an additional delivery fee if it applies, of $2 per mile away from our base.  (Pricing List)  (Lista de Precios)  For an exact price for your order give us a call at (919) 410-8297, reach us via email at raeventrentals@gmail.com, or fill out our contact form.

A deposit of 50% of the amount total can be given for any order but is not required unless the order is $400 or more.

Contracts/Rental Agreements are given at delivery or pick-up of all orders.  (Sample Rental Agreement)  (Contrato de Alquiler)

We understand that things happen and not everything can always go as planned, sometimes events are canceled and in those cases we asked to be informed about this before the expected delivery time, preferably 24 hours before the date of your event. In the case of large orders ($400 or more) with a mandatory deposit, the deposit will not be returned in the event of a cancelation, but the rest of the payment will not be expected to be paid as the event is no longer happening, and as such the order will be canceled.

If any of the rental items are damaged or lost while in your possession as part of the rental agreement signed at the time of delivery or pick-up the signer of the agreement is expected to pay a replacement fee for each item lost or damaged.